Scriptis Website Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. “Personal information” is any factual or subjective information about an identifiable individual. This includes information in any form, such as: age, name, ID numbers, income, ethnic origin; opinions, evaluations, comments, social status, and business intentions (for example, to acquire goods or services). This does not include business contact information such as an employee’s name, title, business address, telephone number or email addresses that is collected, used or disclosed solely for the purpose of communicating with that person in relation to their employment or profession. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When submitting a quote or question through our portal or website, or subscribing to our newsletter, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help us provide a quote, answer a question, or subscribe you to our newsletter. We will not collect your personal information unless you consent to its collection and usage by Scriptis (view section below on how your information is used). Your consent will remain valid only for the period required to achieve the purposes for which your information was collected.
We may receive Personal Data about you from third parties, including:
- Device and Usage Data from analytics providers such as Google Analytics.
- Automated technologies: As you interact with our website, we automatically collect and store information about your visit using browser cookies or similar technologies.
When do we collect information?
We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site, only after being given your consent to do so.
How do we use your information?
We may use the information we collect from you when you register, request a quote, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (live chat, email or phone inquiries)
How do we protect your information?
We provide articles and information free of charge. We never ask for credit card numbers on the website.
We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures to maintain the safety of personal information when a user enters, submits, or accesses information.
We periodically erase personal information from our database. You have the right to withdraw consent to the collection of personal information at any time. Your personal information will be erased after the consent validity period has ended or it has been withdrawn.
What are ‘cookies’?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we use cookies?
We only use cookies that are strictly necessary for the operation of the website. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
We do not include or offer third-party products or services on our website.
Google uses cookies to provide its Google Analytics service to Scriptis Inc., including Demographics and Interests Reporting. Google Analytics provides us information about users of the website and their usage, including popular pages, referrers, and basic demographics information.
Opting out
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. Similarly, you can accept or disable cookies on our website by clicking on either of those options on our cookie consent banner.
You can opt out of Google Analytics tracking by downloading an add-on compatible with your browser such as this browser plugin.
How does our site handle Do Not Track signals?
We do not currently honor Do Not Track signals when a Do Not Track (DNT) browser mechanism is in place.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy laws across the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 15 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- Send you additional information related to your product and/or service
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with various privacy regulations we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can either
- Email us at newsletter[at]scriptis.com, OR
- Follow the instructions at the bottom of each email
We will promptly remove you from ALL marketing-related correspondence.
Sending documents through our online form
When submitting a file through the form on our website, you consent to Scriptis accessing this file and the information it contains for the purpose of allowing us to better service you in responding to your quote request. Please be aware that Scriptis is working in compliance with The Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Privacy laws and Quebec Access Act. As such, we ask that you ensure that the files you send us do not contain any personal identifiable information, especially if collected from a minor, or that it’s been edited out.
Upon opening the files, if it is found that they contain personal identifiable information, the files will be deleted immediately and we will be unable to use them to produce a quote. In this case, we will ask you to send us another file or an edited version of the file if you wish to continue with our services.
Your rights as a user
Scriptis handles personal information in compliance with regulations such as GDPR and Quebec’s bill 25. It is our responsibility to inform you of your rights regarding your personal information and how to exercise them.
Right to be Informed: Users should review the privacy policies to understand how their data is being used. Users can also reach out to a data controller to inquire about the personal data held and its usage.
Right of Access: The right to data portability, as outlined in Article 20 of the GDPR, allows individuals to obtain their personal data from a data controller in a format that is easily reusable in another context. This right applies when personal data processing is automated and based on consent or a contract between the individual and the data controller and does not infringe on the rights and freedoms of others.
Right to Rectification: Users can request corrections to inaccurate or incomplete data by communicating with the data controller and clearly explaining what information is inaccurate while providing the correct details.
Right to Erasure: Users have the right to request the deletion of their personal data by contacting the data controller. They must provide reasons such as data no longer being necessary, withdrawal of consent, objection to processing, unlawful processing, legal obligations, or data collected from a child. Understand that the right to erasure may not apply in certain circumstances like freedom of expression, legal obligations, public interest, archiving purposes, scientific research, or defense of legal claims.
Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.
Scriptis Translations, Miriam Galarneau, Privacy Officer
311-2525, DANIEL-JOHNSON
LAVAL (QUÉBEC)
H7T 1S9
CANADA+1 450 933-1442 #302
info [at] scriptis.com
Policy effective date: September 16, 2020
Last Update: March 29, 2024